Your privacy matters to us. This page explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a player on our Philippines platform.
This Privacy Policy applies to all users of the 711bet platform, accessible at 711bet.best, and covers every interaction you have with our website, mobile experience, and support channels. We are committed to handling your personal information responsibly and transparently, in line with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. By registering an account or continuing to use our platform, you acknowledge that you have read and understood this policy. We may update this policy from time to time to reflect changes in our practices or applicable law, and we will always post the latest version on this page. We encourage you to review this policy periodically so you are always informed about how we protect your data.
When you register for a 711bet account, we collect personal details including your full name, date of birth, email address, mobile number, and a username of your choice. We also collect a copy of a valid government-issued ID and, where required, proof of address, in order to verify your identity and comply with our legal obligations under Philippine law. During your use of the platform, we automatically collect technical data such as your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for players across the Philippines. We also collect transaction records, including deposit amounts, withdrawal requests, and betting history, which are necessary for account management and regulatory compliance.
If you contact our support team, we retain records of those communications, including the content of your messages and any attachments you provide. We collect this information solely to resolve your queries and improve our service quality. We do not collect sensitive personal information beyond what is strictly necessary for identity verification and legal compliance. All data collection is conducted with your knowledge and, where required by law, your explicit consent.
The personal data we collect is used primarily to operate and manage your 711bet account, process your deposits and withdrawals in Philippine pesos, and deliver the sports betting and live casino-style entertainment services you have signed up for. We use your identity information to verify that you meet the minimum age requirement of 18 years and to comply with anti-money laundering obligations applicable in the Philippines. Your contact details are used to send you important account notifications, security alerts, and, where you have opted in, promotional communications about platform updates and offers. We use technical and behavioural data to monitor platform performance, identify and prevent fraud, and continuously improve the mobile experience for our players.
We may also use aggregated, anonymised data for internal analytics and reporting purposes. This aggregated data cannot be used to identify any individual user and is used solely to understand platform usage trends and improve our services. We will never use your personal data for purposes that are incompatible with those described in this policy without first obtaining your consent or as otherwise permitted by applicable Philippine law.
711bet does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers. All such third parties are contractually required to handle your data securely and only for the specific purposes for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 711bet, our users, or the public.
In the event that 711bet undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction. In such cases, we will notify you in advance and ensure that your data continues to be protected under terms consistent with this Privacy Policy. We will never share your data with any party in a manner that violates your rights under the Data Privacy Act of 2012.
We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your account credentials and financial information are protected in transit. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection obligations. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems.
While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our obligations under the Data Privacy Act of 2012. We encourage you to use a strong, unique password for your 711bet account and to enable any additional security features available on the platform.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with anti-money laundering requirements. If you request the deletion of your account, we will remove or anonymise your personal data to the extent permitted by law, while retaining any records that we are legally required to keep. Data that is no longer required for any lawful purpose is securely deleted or destroyed in accordance with our data retention procedures.
As a data subject under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, which is the purpose of this Privacy Policy. You have the right to access the personal data we hold about you and to request a copy of that information at any time. If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it. You also have the right to object to the processing of your personal data in certain circumstances, and to request the erasure of data that is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
To exercise any of these rights, please contact our support team by email at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable Philippine law. Please note that some requests may require us to verify your identity before we can process them, to ensure that we are disclosing or modifying data only at the request of the rightful account holder.
711bet uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in securely, and understand how you navigate the site. We use strictly necessary cookies to operate core platform functions, as well as analytical cookies to understand usage patterns and improve our services. We do not use cookies to serve third-party advertising or to track your activity across other websites. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please do not hesitate to get in touch. You can reach our data protection team by email at [email protected] and we will do our best to respond promptly and helpfully. You may also find answers to common questions on our FAQ page. If you believe that your data privacy rights have been violated and we have not adequately addressed your concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
Our support team is ready to help with any privacy-related queries. You can also check our Terms and Conditions or visit the FAQ for more information about how 711bet operates.